The role
ElevenLabs is creating a new role to design scalable adoption and enablement programs for corporate and mid-market customers. You'll become the product expert on ElevenAgents and ElevenCreative without owning accounts.
What you'll do
- Build scalable onboarding, enablement and activation programs
- Audit customers' agent prompts and setups, and recommend fixes
- Track adoption metrics and turn trends into playbooks
- Run regional live workshops and webinars with Account Management and CX
- Align adoption strategy with Solutions Engineering, Product Marketing and RevOps
What they're looking for
Must-haves
- 6+ years in adoption, enablement or digital CS at a technical company
- Track record building adoption programs from the ground up
- Experience managing a high-volume, low-touch book at mid-market scale
- Strong analytical skills and AI-tool automation habits
- Ability to drive cross-functional work without direct authority
Nice to have
- Experience with voice AI, TTS, conversational AI or developer-facing products
The company
ElevenLabs
AI voice company valued at $22B
ElevenLabs is an AI research and product company behind human-like AI voice models, serving millions of users and thousands of businesses. It has raised $781M and was last valued at $22B.
Summarised by Jobs That Travel from ElevenLabs's listing.
