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Customer.io

Posted Apr 3

Senior Backend Engineer

Build Go systems that send billions of messages a day, owning each problem end to end

Within a regionAnywhere in the Americas and EMEA, as long as you like

Hiring is open to Americas and EMEA remote candidates, so you can be based anywhere across those regions.

How long can you stay where you're going?
    Workspace budget
  • Equity (stock options)
  • 100% health premiums covered
  • 16 weeks paid parental leave

The role

Customer.io is hiring a senior backend engineer to design and run distributed Go systems behind its messaging platform. You'll own work from schema design through deployment and monitoring, including an on-call rotation.

What you'll do

  • 1Design and build distributed systems in Go for messaging at scale
  • 2Own problems end to end, from architecture and schema to deployment
  • 3Debug issues and deliver reliable solutions across teams
  • 4Join the on-call rotation to support the systems you build
  • 5Use AI agents for multi-file changes and verify their output

What they're looking for

  • 7+ years building scalable distributed systems in Go or similar
  • Cloud-native experience with AWS or GCP
  • Relational database familiarity, MySQL, and performance tradeoffs
  • Observability tooling and production operations experience
  • Bias for action and ownership of technical decisions

The company

Customer.io logo

Customer.io

Messaging platform serving 9,000+ companies

Customer.io runs a messaging platform used by over 9,000 companies to send billions of emails, push, in-app messages and SMS daily using real-time behavioral data.

Summarised by Jobs That Travel from Customer.io's listing.

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