The role
You'll own the health and technical delivery of either Flipp's biggest enterprise retail accounts or its high-volume onboarding portfolio. You'll also flag new revenue and act as the link between clients and engineering.
What you'll do
- Manage multi-banner enterprise accounts and protect the revenue they bring in
- Cut standard 5-day lead times to 1-4 days by reworking workflows
- Lead technical onboarding for new retailers in North America, Mexico, Brazil and Colombia
- Flag un-monetized secondary content and work with Sales on monetization plans
- Diagnose system issues and write detailed bug reports for engineering
What they're looking for
- 1-3 years coordinating projects
- 1-3 years in client-facing or customer service work, building relationships
- Consultative questioning with senior client contacts
- Ability to investigate and triage frontend and data issues independently
- Initiative, curiosity and a growth mindset
Skills and platforms
- Account management
- Technical execution
- Project coordination
- Customer service
- Relationship building
- Data analysis
- Process optimization
- Strategic planning
- Quality assurance
- Technical triage
- Consultative selling
- Problem solving
- Communication
- Stakeholder management
- Product monetization
Perks
- Inclusive environment
- Collaborative environment
- Remote-first environment
- Professional development opportunities
The company
Flipp
Software Development
Flipp is a retail technology company that is reinventing the way people shop. We help our partners redefine how shoppers discover products and make purchasing decisions in a digitally driven world.
Summarised by Jobs That Travel from Flipp's listing.
