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Customer.io

Posted Sep 17

Staff Backend Engineer

Set technical direction for messaging systems that move billions of messages a day

Within a regionAnywhere in the Americas, as long as you like

Hires anywhere in the Americas, so you can be based in any country across North and South America.

How long can you stay where you're going?
    Workspace budget
  • Stock options
  • 10% annual bonus target
  • Unlimited PTO

The role

Customer.io needs a staff engineer to make architectural calls on its distributed Go messaging systems. You'll also take on cross-squad problems and raise the bar for the engineers around you.

What you'll do

  • 1Shape the technical direction of distributed messaging systems in Go
  • 2Drive ambiguous, cross-squad problems to a decision
  • 3Build consensus on contested technical questions and explain the tradeoffs
  • 4Set quality and design standards and mentor senior engineers
  • 5Improve engineering process and tooling across multiple squads

What they're looking for

  • 10+ years building scalable, distributed systems in Go or similar languages
  • Recognized expertise across more than one system or domain
  • Track record of quantifying tradeoffs in throughput, cost and reliability
  • Observability and recovery designed in from the start
  • Cloud-native experience (AWS, GCP) and relational databases such as MySQL

The company

Customer.io logo

Customer.io

Messaging platform used by 9,000+ companies

Customer.io is a messaging platform used by over 9,000 companies to send billions of emails, push notifications, in-app messages and SMS every day using real-time behavioral data.

Summarised by Jobs That Travel from Customer.io's listing.

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