The role
Synthesia is hiring a principal analyst to run deep investigations into user behaviour and customer experience, and turn them into product and business decisions. You'll work independently and set much of your own agenda.
What you'll do
- Investigate funnels, cohorts and metrics to surface product issues and opportunities
- Lead deep dives into user behaviour across product, support, success and sales
- Run causal and statistical analysis and well-designed experiments
- Build models such as churn prediction that can trigger real-time product action
- Turn findings into clear recommendations for product teams and executives
What they're looking for
Must-haves
- Deep product analytics experience across growth and broader product areas
- Data science and modelling experience with clear business impact
- Strong grounding in correlation, regression and causal analysis
- A proactive approach: you surface insights and shape the agenda
- Clear communication of complex analysis to management and executives
Nice to have
- Experience with unstructured data or AI-native products
- Understanding of subscription and B2B product-led growth businesses
- Pricing and packaging work, such as willingness-to-pay and price testing
The company
Synthesia
AI video platform used by 90% of Fortune 100
Synthesia is an AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, it has teams across Europe and the US and a $4 billion valuation.
Summarised by Jobs That Travel from Synthesia's listing.
