The role
Constructor is hiring an Account Manager to lead its UK and Nordics enterprise clients through renewals and expansion. You'll work with Customer Success, Sales and Product to grow your book of business.
What you'll do
- Lead strategy for the clients in your book of business
- Run enterprise renewal and upsell cycles from start to finish
- Spot and manage risk across your accounts early
- Present product value to stakeholders up to the C-suite
- Log customer status, risks and next steps in internal systems
What they're looking for
Must-haves
- 3+ years in account management, customer success or sales at a SaaS company
- Experience working directly with large enterprise clients
- Track record of meeting retention and expansion goals
- Able to build relationships with customers at VP level and above
- Solid grasp of ecommerce KPIs, analytics, A/B testing and conversion
Nice to have
- Experience with SaaS companies serving ecommerce clients
The company
Constructor
AI search platform serving 1B+ daily queries
Constructor is a US-based company, founded in 2019, that makes an AI-driven search and discovery platform for ecommerce. Its customers include Sephora, Under Armour and Petco.
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