The role
Supabase needs a TAM Leader to hire and coach the technical account team and own coverage of about 120 named accounts and the partner book. You'll also act as the escalation layer on high-impact issues.
What you'll do
- Hire, onboard and coach the TAM team through 1:1s and development plans
- Own the coverage model for named and partner-mapped accounts
- Lead escalations and major incidents across support, engineering and success
- Build playbooks for upgrades, optimization and escalation
- Bring cross-account customer patterns to engineering and product
What they're looking for
- Background in engineering, SRE or technical consulting
- Track record of leading a technical customer-facing team
- Depth in database internals, scalability and security
- Experience hiring and coaching technical people
- Calm command of high-severity, multi-stakeholder incidents
The company
Supabase
Remote-first open-source Postgres platform
Supabase is the open-source Postgres development platform, offering database, auth, storage, edge functions, realtime and vector search. It's a born-remote team of about 400 people in 60+ countries.
Summarised by Jobs That Travel from Supabase's listing.
