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Bitwarden

Software Development · Posted 21h ago

Implementation Engineer, Customer Support

Lead customer proof-of-concepts and deployments of a containerized password manager

Within a regionAnywhere in Asia-Pacific, as long as you like

Open to anyone based in the APAC region on an all-remote team, so you can choose where in APAC you live.

How long can you stay where you're going?
  • Open source security market
  • #growth-club learning community

The role

Bitwarden needs an APAC-based implementation engineer to act as product expert, running trials, deployments and integrations for enterprise customers. You'll work with Sales, Engineering and Product.

What you'll do

  • 1Act as subject matter expert across the Bitwarden product portfolio
  • 2Lead proof-of-concept trials, deployments and integrations with customers
  • 3Advise enterprise customers on best practices for the full Bitwarden stack
  • 4Plan and present live technical product demos
  • 5Share customer feedback with the Bitwarden team

What they're looking for

Must-haves

  • Prior technical role such as systems, implementation or DevOps engineer
  • Excellent English and grammar
  • Strong problem-solving and communication skills
  • Project planning and time management
  • Ability and desire to work remotely

Nice to have

  • Docker, Kubernetes or Podman, plus Bash and PowerShell
  • SSO with SAML and OpenID Connect, SCIM integrations
  • Active Directory, Okta or Azure Entra ID, and AWS, GCP or Azure

Skills and platforms

  • Technical support
  • Systems integration
  • Cloud computing
  • Docker
  • Kubernetes
  • Bash
  • PowerShell
  • Active Directory
  • SSO implementation
  • SAML
  • OpenID Connect
  • RESTful APIs
  • Project planning
  • Customer success
  • Technical troubleshooting
  • Security

Perks

  • Remote work
  • Professional development
  • Growth opportunities

The company

Bitwarden logo

Bitwarden

Software Development

Bitwarden empowers enterprises and individuals with trusted security solutions to manage sensitive information online. Explore Password Manager, Secrets Manager, and passkey innovations.

Summarised by Jobs That Travel from Bitwarden's listing.

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